How can I order pick up & delivery service?
You can call 718-965-1000 or schedule a pick up online.
What is your pick up & delivery schedule?
We offer a convenient morning and evening pick up and delivery schedules. Our morning schedule is between 7:00am and 11:00am. Our evening schedule is between 6:00pm and 9:00pm.
Do you pick up and deliver Saturday and Sunday?
Yes! We pick up and deliver 7 days a week.
What happens to my laundry after it is picked up?
After your laundry is picked up, it is brought back to our facility where it is weighed and processed.
Where is my laundry processed ?
We handle the order from pick up to delivery. We wash, dry, fold and pack your laundry order.
Do you sort laundry?
Yes, we sort your laundry at our facility. If you have items that need special attention, please pack separately and let us know when ordering online under special instructions.
What kind of detergents and softeners do you use?
We use high quality scented and unscented detergents and fabric softeners. We also offer optional detergents and fabric softeners such as Tide and Downy.
Do you use any eco friendly products?
Yes! We offer a plant based (Earth Friendly Product) detergent as an option.
Do you offer hang dry service?
Yes! We offer hang dry service. Please choose the option when ordering online and pack separately.
How can I pay for my laundry?
Once the order is ready for delivery, your credit card will be charged. For cash on delivery customers, you must call 718-965-1000 to place an order.
Is your pick up & delivery service available in my area?
We service most of Brooklyn, just sign up and include your zip code. If we deliver to your neighborhood, just pick a convenient time that works for you.
What if I have a question about my order?
You can call us at 718-965-1000, email us at firstname.lastname@example.org or submit a question online for any questions or comments.